FAQ

Tips

  • If you want to WHOLESALE silk products, please click on the product link you are interested in, fill in the color number, and then order.
  • If you need CUSTOMIZED silk products - customized brand label / size / color / pattern / packaging or any other requirement, please contact us via email or Whatsapp, with detailed requests.
  • Dropshipping products are only online listing products. If there are more, we'll update directly. Please read the dropshipping precautions carefully before ordering.
  • If there need Free Color Swatches, please contact us. We supply 3 to 5 colors swatches or Quality fabric(10*10cm) samples for free, shipping cost in your side.
  • Our normal stock pure silk fabric hand feeling is soft but not easily be damaged. If your brand already have your own feeling requests, we can customized silk fabric hand feeling based on sample. If there have requests, please let us know. Other silk fabric basic information and our service, please click 'silk fabric quality' to read. Simply, customied silk fabric can solve / avoid all questions (color, hand feeling).

Tips

  1. Our factory ONLY produces 100% mulberry silk products and real silk velvet fabric products. If you need satin polyester/linen/cotton, please do not contact us.
  2. Once production starts, no changes or refunds are accepted for custom orders and wholesale orders, any changes will result in increased costs and require additional charges. Please be sure to confirm your needs carefully. Custom orders will have an invoice and detailed workmanship for your approval, please review carefully.
  3. Postal shipping always takes a long time, if you need postal shipping, please make sure your order or sample is not urgent.
  4. Small orders production also need takes time, because we arrange production as per your order requests, the production procedures same with bulk order. so, even if small order, we also can ensure 1 order's same color products have same colors, doesn't have color difference. If can't wait for production, please click wholesale collections, choose our stock silk products.